Di2 Rear Derailleur Not Shifting? What to do?

A smooth and efficient gear-shifting experience is essential for any cyclist, and Shimano Di2 electronic shifting systems promise precisely that. However, encountering issues with your Di2 rear derailleur not shifting can be frustrating and confusing. In this guide, we’ll delve into the reasons behind this problem and provide step-by-step solutions to help you get back on the road.

Battery Issues

One of the primary reasons for a non-shifting Di2 rear derailleur is battery-related problems. Di2 systems rely on a rechargeable battery to power the shifting mechanism. If the battery is damaged, worn out, or lacks power, your shifting may be affected.

Symptoms of Battery Problems:

  • Inability to shift gears;
  • Unresponsiveness in gear changes;
  • Dim or no indicator lights on the Di2 system.

Solution: Battery Health Check

To troubleshoot battery-related issues, start by checking the health of your Di2 battery. Using a battery tester or a multimeter, you can assess the battery’s condition and ensure it’s providing sufficient power.

Recommended Batteries:

  • SHIMANO BT-DN110 Di2 Battery;
  • SHIMANO Dura-Ace Di2 Battery.

Charging Tips

  1. Regularly charge the battery to at least 80% to prolong its lifespan;
  2. Use reliable chargers like SHIMANO Di2 Internal Battery Charger.

Activated Crash Mode

Di2 rear derailleurs are equipped with a crash mode that activates when the system detects a crash or impact. This mode is designed to protect the derailleur from further damage but can prevent shifting.

Solution: Crash Mode Reset

To resolve this issue, perform a crash mode reset. Depending on the derailleur’s speed, the reset process varies. Make sure there’s no physical damage to the derailleur before attempting the reset.

Lack of Firmware Upgrade

Not keeping your Di2 firmware up to date can result in shifting problems. Regular firmware updates ensure optimal performance and compatibility with other components.

Solution: Updating Firmware

Check the manufacturer’s website for the latest firmware version for your Di2 derailleur model. Connect your bike to a computer using a USB-C cable and follow the instructions to update the firmware.

Remember, maintaining your Di2 rear derailleur and addressing these issues promptly will ensure a smooth and enjoyable cycling experience. Don’t let shifting problems hold you back from your cycling adventures!

Rear derailleur

Comparison Table: Top Di2 Rear Derailleurs

ModelSpeedsCompatibilityWeight (g)Wireless ConnectivityPrice
Shimano Ultegra R805011Road Bikes242Yes (Bluetooth)$$$$
Shimano Dura-Ace R915011Road Bikes204Yes (Bluetooth)$$$$$
Shimano GRX RX81511Gravel/Cyclocross Bikes281Yes (Bluetooth)$$$
SRAM RED eTap AXS12Road/Gravel/Cyclocross Bikes355Yes (Bluetooth)$$$$$
Campagnolo Super Record EPS12Road Bikes234Yes (Bluetooth)$$$$$

Video Guide 

We suggest you watch the video, in which you will get a more detailed explanation. 

Conclusion

Encountering shifting issues with your Di2 rear derailleur can be frustrating, but understanding the common causes and solutions can help you swiftly resolve the problem. Whether it’s a battery issue, crash mode activation, or firmware update, following the recommended steps can get your Di2 system back to smooth and reliable gear shifting, ensuring an enjoyable cycling experience.

FAQ

1. Why is my Di2 rear derailleur not shifting?

There are several potential reasons, including battery issues, activated crash mode, and lack of firmware upgrade.

2. How can I check the health of my Di2 battery?

You can use a battery tester or a multimeter to check the battery’s voltage and health.

3. How do I reset the Di2 rear derailleur from crash mode?

The reset process varies depending on the derailleur’s speed. Follow the manufacturer’s instructions for your specific model.

4. Can I update the Di2 firmware on a Mac computer?

Most firmware updates require a Windows operating system. However, you can use virtual machine software to run Windows on a Mac for the update.